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The Tension Between Expectations of Availability and the Reality of Availability in Hybrid Teams

A Reflection by a Hybrd Team of Academic Practitioners
  • Rosalie Ocker
  • Haiyan Huang
  • Eileen Trauth
  • Sandeep Purao
Part of the IFIP International Federation for Information Processing book series (IFIPAICT, volume 236)

Abstract

The demands of the global world increasingly dictate that people travel in order to conduct work. Oftentimes, this means that team members are neither strictly here nor there. Teams such as these are hybrids, where members alternate between co-located and distributed contexts. The pervasive nature of information and communication technologies, however, continues to impose an expectation of availability on the team members even as they travel. In this paper, we take a reflexive research stance to inform our understanding of the complexities of accomplishing knowledge work within a hybrid team configuration. An illustrative case highlights issues and outcomes associated with member availability that arose during the writing of a research paper. Categorical reasons for member unavailability are identified and contrasted with the expectation of availability. We suggest that the issues and conflict we experienced may be traced to the ambiguous nature of the task and the early project phase requiring problem for mulation.

Keywords

Shared Understanding Knowledge Work Virtual Team Global Software Development Information System Development 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© International Federation for Information Processing 2007

Authors and Affiliations

  • Rosalie Ocker
    • 1
  • Haiyan Huang
    • 1
  • Eileen Trauth
    • 1
  • Sandeep Purao
    • 1
  1. 1.College of Information Sciences and TechnologyThe Pennsylvania State UniversityUSA

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