An Exploration of Information Systems Adoption

Tools and Skills as Cultural Artefacts—The Case of a Management Information System
  • Deborah Bunker
  • Karlheinz Kautz
  • Anhtai Anhtuan
Part of the IFIP International Federation for Information Processing book series (IFIPAICT, volume 235)


This paper explains the development of a skills-focused approach which can assist organizations to better anticipate hurdles to successful information systems adoption. This approach is utilized in an interpretive field study in an Australian information technology company. From a perspective that views information systems as tools, the approach is used to analyze the management control skills required to use a specific management information system. A skills match between the set of management control skills assumed by the tool maker and the skills possessed by the tool user shows why a group of users with a high degree of match adopted the tool, while another one with a low degree of match did not. The study demonstrates that the skills-focused approach is a valid and effective way of determining the appropriateness of an information system.


Organizational Culture Support Group Management Control Innovation Research Tool User 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© International Federation for Information Processing 2007

Authors and Affiliations

  • Deborah Bunker
    • 1
  • Karlheinz Kautz
    • 1
    • 2
  • Anhtai Anhtuan
    • 1
  1. 1.University of New South WalesSydneyAustralia
  2. 2.Copenhagen Business SchoolFrederiksbergDenmark

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