Privacy in an Electronic Government Context
Protecting information privacy in the context of e-government is critical to achieve the potential benefits promised by e-government. If individuals do not believe that their privacy will be protected, they will not use available e-government features. In order to identify and analyze relevant privacy issues, this chapter uses Layne and Lee’s (2001) four-stage egovernment model: 1) cataloguing; 2) transaction; 3) vertical integration; and 4) horizontal integration. The chapter also evaluates the privacy protecting solutions that are available and necessary at each of the four stages. The analysis demonstrates that privacy protections are most effective when they are formulated as part of the early design of e-government initiatives, not when they are added on after complaints and concerns have been registered.
KeywordsInformation Privacy Vertical Integration Privacy Protection Privacy Issue Internet Protocol Address
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