Having reviewed the main themes that informed the mayor and chancellor’s vision, we turn now to the specifics of their initiatives. We do so with particular emphasis on the management concepts that informed them. A basic question of the chapter is: To what degree did the concepts that Bloomberg and Klein follow support their efforts to transform a public-sector organization whose main service delivery activities are carried out by professionals?
The concept of unified authority and accountability, a standby in classical management theory, guided the mayor and chancellor’s reform efforts the first several years. The mayor would often speak of a direct line of authority from the classroom to his office (The New York Times, September 5, 2003).
We had a bunch of CEOs who were partnership members and had for years focused on public schools, here and elsewhere. Our key notion...