How is Project Success Affected by Replacing the Project Manager?
Although replacing the project manager in an on-going project is not uncommon in the IT field, studies on the topic are scarce. In order to increase understanding in this area, we investigated the perceptions of ten experienced project managers on replacement from the perspective of project success. We focused on the critical success factors in the projects, on how the interviewees perceived the replacement of the manager, and on the effects it had. We found that replacing the manager was perceived as an attempt to rescue a troubled project, and as a pertinent part of it, especially in cases in which it strengthened the project process. Replacement was found to affect critical factors such as management and human-relations issues. The results are reflected through the literature, and implications for research and practice are presented.
KeywordsProject Manager Success Factor Project Success Critical Success Factor Information System Development
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