Knowledge Management in Higher Education: A Case Study in a Large Modern UK University
This paper considers knowledge management concepts as applied in UK higher education. The IT Services Department at the University of Wolverhampton is then analysed in terms of current structure and practises with a view to identifying a knowledge management strategy. The analysis of the case study was undertaken using interviews of key staff, papers relating to a recent re-organisation and current strategic priorities.
KeywordsKnowledge Management British Standard Institution Knowledge Management Strategy Current Awareness Knowledge Management Practice
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