Novel Approach to BCG Analysis in the Context of ERP System Implementation

  • Neven Vrček
  • Željko Dobrović
  • Dragutin Kermek

ERP systems have been the topic of interest for the researchers and practitioners for several decades. There are many success stories about their use and implementation [2, 42, 47], but also there are significant evidences of failures [16, 17, 18, 21, 35, 48, 49]. The controversy about them mostly arises from the fact that extremely high costs of licenses and implementation are not clearly related to the benefits of the enterprise [13, 15, 26, 28, 31, 45]. Also the measure of enterprise benefit has been vaguely defined with various performance indicators ranging from purely financial to complex composite performance measures [3, 14, 25, 29, 33, 34, 27, 37, 38, 41, 43, 46]. The reasons for low achievement of the desired goals have been found in various factors during implementation procedure, and there are several recommendations for better implementation approach (4, 6, 7, 50). It is generally accepted that every implementation requires strong organizational and management commitment (8, 20).


Business Process Business System Balance Scorecard Enterprise Resource Planning System Cargo Transportation 
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Copyright information

© Springer Science+Business Media, LLC 2007

Authors and Affiliations

  • Neven Vrček
    • 1
  • Željko Dobrović
    • 1
  • Dragutin Kermek
    • 1
  1. 1.Faculty of Organization and InformaticsUniversity of ZagrebCroatia

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