Advertisement

How Can Organizations Achieve Competitive Advantages Using ERP Systems Through Managerial Processes?

  • Carl Erik Moe
  • Erik Fosser
  • Ole Henrik Leister
  • Mike Newman
Conference paper

Enterprise Resource Planning (ERP) systems have become a standard for collecting all business areas in one system. For some organizations it is a necessity for doing business, while others use it to outperform competitors. Prior research in the area of ERP systems and competitive advantage is dispersed and insufficient. Based on literature review and in-depth interviews at two Norwegian enterprises we have developed a framework which we believe gives insight into the areas managers should focus on when implementing ERP systems.

Keywords

Competitive Advantage Data Warehouse Intellectual Capital Enterprise Resource Planning Enterprise Resource Planning System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Andreu R, Ciborra C (1996) Organisational Learning and Core Capabilities Development: The Role of IT. J Strat Inf Sys. 5:2, 111-127CrossRefGoogle Scholar
  2. 2.
    Barney JB (1991) Firm Resources and Sustained Competitive Advantage. J of Man 17:1, 99-120Google Scholar
  3. 3.
    Beard JW, Sumner M (2004) Seeking Strategic Advantage in the Post-Net Era: Viewing ERP Systems from the Resource-Based Perspective. J Strat Inf Sys 13:2, 129-150CrossRefGoogle Scholar
  4. 4.
    Bendoly E, Kaefer F (2004) Business Technology Complementarities: Impacts of the Presence and Strategic Timing of ERP on B2B E-commerce Technologies Efficiencies. Int J Man Sci 32:5, 395-405Google Scholar
  5. 5.
    Brady JA, Monk EF, Wagner BJ (2001). Concepts in Enterprise Re-source Planning. Thompson Learning, BostonGoogle Scholar
  6. 6.
    Brown CV, Vessey I (2003) Managing the Next Wave of Enterprise Sys-tems: Leveraging Lessons from ERP. MIS Q Exec 2:1, 65-77Google Scholar
  7. 7.
    Ciborra C, Jelassi T (1994) Strategic Information Systems: A European Perspective. John Wiley and Sons Ltd., Chichester.Google Scholar
  8. 8.
    Daft RL (1978). A Dual Core Model of Organisational Innovation. Acad of Man J 21:2, 193-210CrossRefGoogle Scholar
  9. 9.
    Davenport TH (1998) Putting the Enterprise Into the Enterprise System. HBR 76:4, 121-131Google Scholar
  10. 10.
    Davenport TH, Harris JG, Cantrell S (2002) The Return of Enterprise Solutions: The Director’s Cut. Retr Oct 1st 2004, from http://www. accenture.com/xd/xd.asp?it=enwebandxd=_ins%5Cresearchreportabstract _174.xml.
  11. 11.
    Holland C, Light B, Kawalek, P (1999) Beyond Enterprise Resource Planning Projects: Innovative Strategies for Competitive Advantage. Proc 7th Eur Conf Inf Sys 1: 288-301Google Scholar
  12. 12.
    Kalling T (1999) Gaining Competitive Advantage through Information Technology: A Resource-Based Approach to the Creation and Employ-ment of Strategic IT Resources. Lund Business Press, LundGoogle Scholar
  13. 13.
    Kalling T (2003) ERP Systems and the Strategic Management Processes that Lead to Competitive Advantage. Inf Res Man J 16:4, 46-67Google Scholar
  14. 14.
    Kumar V, Maheshwari B, Kumar U (2003). An Investigation of Critical Management Issues in ERP Implementation: Empirical Evidence from Canadian Organizations. Technovation 23:10, 793-807CrossRefGoogle Scholar
  15. 15.
    Lengnick-Hall CA, Lengnick-Hall ML, Abdinnour-Helm S (2004). The Role of Social and Intellectual Capital in Achieving Competitive Advan-tage through Enterprise Resource Planning (ERP) Systems. J Eng and Tech Man 21:4, 307-330CrossRefGoogle Scholar
  16. 16.
    Markus ML, Benjamin RI (1996). Change Agentry - the Next IS Fron- tier. MIS Q 20:4, 385-407CrossRefGoogle Scholar
  17. 17.
    Markus ML, Tanis C (2000). The Enterprise Systems Experience - From Adoption to Success, Zmud, R.W. (Ed.) Framing the Domains of IT Research: Glimpsing the Future through the Past. Pinnaflex Ed. Resources, Cincinnati.Google Scholar
  18. 18.
    Martin J (2000) A Fast Fix. Manufacturing Sys (MSI), 18:3, 88-94Google Scholar
  19. 19.
    Mata FJ, Fuerst WL, Barney JB (1995) Information Technology and Sus- taining Competitive Advantage: A Resource-based Analysis. MIS Q 19:4, 487-505CrossRefGoogle Scholar
  20. 20.
    O’Leary DE (2002) Enterprise Resource Planning Systems: Systems, Life Cycle, Electronic Commerce and Risk. Cambridge Univ. Press, Cambridge.Google Scholar
  21. 21.
    earlson KE, Saunders CS (2004) Managing and Using Information Sys-tems (2nd ed.). Leyh Publishing LLC, New Caledonia.Google Scholar
  22. 22.
    Powell TC, Dent-Micallef A (1997) Information Technology as a Com-petitive advantage: The Role of Human, Business and Technology Re-sources. Strat Man J 18:5, 375-405CrossRefGoogle Scholar
  23. 23.
    Rich N, Hines P (1997). Supply Chain Management and Time Based Competition: The Role of the Supplier Association. Int J Distr and Log Man 27:3-4, 210-225CrossRefGoogle Scholar
  24. 24.
    Somers TM, Nelson KG (2003). The Impact of Strategy and Integration Mechanisms on Enterprise Systems Value: Empirical Evidence from Manufacturing Firms. Eur J Op Res 146:2, 215-228Google Scholar
  25. 25.
    Unal A (2000) Electronic Commerce and Multi-Enterprise Supply/Value/ Business Chains. Inf Sci 127:1-2, 63-68CrossRefGoogle Scholar
  26. 26.
    Vassiliadis P, Quix C, Vassiliou Y, Jarke M (2001) Data Warehouse Process. Man Inf Sys 26:3, 205-236MATHCrossRefGoogle Scholar
  27. 27.
    Wernerfelt B (1984) A Resource-based View of the Firm. Strat Man J 5:2, 171-180CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media, LLC 2007

Authors and Affiliations

  • Carl Erik Moe
    • 1
  • Erik Fosser
    • 1
  • Ole Henrik Leister
    • 1
  • Mike Newman
    • 1
  1. 1.Agder University CollegeNorway

Personalised recommendations