The firm’s IT experience is considered among the characteristics that influence the adoption of an ERP. Few authors assume that the firms IT experience act as a main risk factor for ERP implementation projects. In this paper, a literature review based on theories related to resistance and conflicts factors in ERP implementation is presented. Then we describe the outcomes that may be deducted from a high-tech SME which tried to adopt an ERP. We find in this case that IT expertise and culture turned out to be inhibitors of ERP adoption. In conclusion, we present a dual perspective on the firm’s capability to implement an ERP. Key words: ERP, resistance, conflicts, culture, IT expertise
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Meissonier, R., Houzé, E., Belbaly, N. (2007). The IT Culture as an Obstacle to the Adoption of an ERP: Case of a High-Tech SME. In: Magyar, G., Knapp, G., Wojtkowski, W., Wojtkowski, W.G., Zupančič, J. (eds) Advances in Information Systems Development. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-70761-7_24
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