The IT Culture as an Obstacle to the Adoption of an ERP: Case of a High-Tech SME

  • R. Meissonier
  • E. Houzé
  • N. Belbaly
Conference paper

The firm’s IT experience is considered among the characteristics that influence the adoption of an ERP. Few authors assume that the firms IT experience act as a main risk factor for ERP implementation projects. In this paper, a literature review based on theories related to resistance and conflicts factors in ERP implementation is presented. Then we describe the outcomes that may be deducted from a high-tech SME which tried to adopt an ERP. We find in this case that IT expertise and culture turned out to be inhibitors of ERP adoption. In conclusion, we present a dual perspective on the firm’s capability to implement an ERP. Key words: ERP, resistance, conflicts, culture, IT expertise


Success Factor Information System Research Electronic Data Interchange Integrate Information System Dual Perspective 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media, LLC 2007

Authors and Affiliations

  • R. Meissonier
    • 1
  • E. Houzé
    • 2
  • N. Belbaly
    • 1
  1. 1.GSCMMontpellier Business SchoolFrance
  2. 2.CREGOMontpellier UniversityFrance

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