Abstract
This chapter addresses a “challenge in practice” by describing the initial stage of an information systems development (ISD) project to support the management of innovation within a subsidiary of APC-MGE. To begin with, a review is presented of relevant literature on the management of innovation and on ISD. The background of the case study is outlined and the advantages of a dialogical action research approach to ISD are discussed. Then the development of a conceptual model using the organizational analysis approach of Multiview2 is described. The work proposes to make a contribution in a number of areas. Firstly, it provides empirical evidence of the role of innovation in an organizational transformation and the challenge of designing an information system to support this objective. Secondly, it presents an example of using dialogical action research, recently introduced to the MIS discipline by Mårtensson and Lee, to develop an information system. Future work will involve tracking the implementation of the concept in order to evaluate its impact on the organization.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Avison, D. E. and Fitzgerald, G. (2003) Information systems development: methodologies, techniques and tools. McGraw-Hill, London.
Avison, D. E., Wood-Harper, A. T., Vidgen, R. T., and Wood, J. R. G. (1998) A further exploration into information systems development: the evolution of Multiview2, Information Technology & People 11 (2), 124–139.
Basadur, M. (2004) Managing Creativity: A Japanese Model, InThe Human Side of Managing Technological Innovation: A Collection of Readings (Katz, R., Ed), Oxford University Press.
Basadur, M. (2006) The Creativity EquationC =K ×I ×E (available on-line athttp://www.basadur.com/profile/creativity_eq.htm).
Baskerville, R. and Pries-Heje, J. (2004) Short cycle time systems development. Information Systems Journal 14 (3), 237–264.
Beck, K. (1999) Embracing change with extreme programming. IEEE Computer 32 (10), 70–77.
Benbasat, I. and Zmud, R. W. (1999) Empirical research in information systems: The practice of relevance. MIS Quarterly 23 (1), 3–16.
Boehm, B. (1981) Software Engineering Economics, Prentice Hall, Englewood Cliffs, NJ.
Brooks, F. (1987) No silver bullet: essence and accidents of software engineering. IEEE Computer 20 (4), 10–19.
Chesbrough, H. W. (2003) Open innovation: the new imperative for creating and profiting from technology, Harvard Business School, Boston.
Colter, M. (1982) Evolution of the Structured Methodologies. In Advanced Systems Development Feasibility Techniques (Al, C. E., Ed), pp. 73–96, Wiley & Sons, New York.
Drucker, P. (2003) The Discipline of Innovation. InHarvard Business Review on The Innovative Enterprise, Harvard Business School Press.
Fitzgerald, B. (2000) Systems development methodologies: The problem of tenses. Information Technology & People 13 (3), 13–22.
Fitzgerald, B., Russo, N., and Stolterman, E. (2002) Information Systems Development: Method-in-Action. McGraw-Hill, Berkshire.
Fowler, M. and Highsmith, J. (2001) The agile manifesto. Software Development 9 (8), 28–32.
Glass, R. (1991) Software Conflict: Essays on the Art and Science of Software Engineering. Yourdon Press, Prentice Hall, Englewood Cliffs, NJ.
Goffin, K. and Mitchell, R. (2005) Innovation Management: Strategy and Implementation Using the Pentathlon Framework. Palgrave Macmillan, Houndmills, Basingstoke.
Herzberg, F. (2003) The best of HBR 1968; one more time: how do you motivate employees?Harvard Business Review, 87–96.
Katz, R. (2004) The Motivation of Professionals. In The Human Side of Managing Technological Innovation: A Collection of Readings (Katz, R., Ed), Oxford University Press, Oxford.
Kelly, S. (2004) ICT and Social/Organisational Change: A Praxiological Perspective on Groupware Innovation. Ph.D. Thesis, University of Cambridge.
Kelly, S. (2005) New frontiers in the theorization of ICT-mediated interaction? Exploring the implications of a situated learning epistemology. Proc International Conference on Information Systems, December 11–14: Las Vegas, NV.
Kelly S. and Murnane,S. (2005) Academic performance evaluation and the organisation of knowledge in the research-intensive university.The Irish Journal of Management, Selected papers from the 2005 Irish Academy of Management Conference, pp. 95–109 Blackhall, Dublin.
Leavy, B. (2005) A leader's guide to creating an innovation culture. Strategy & Leadership 33 (4), 38–45.
Mårtensson, P. and Lee, A. S. (2004) Dialogical action research at omega corporation. MIS Quarterly 28 (3), 507–536.
Mintzberg, H. (1987) Crafting strategy.Harvard Business Review ( July/August ).
Nemeth, C. J. (2004) Managing innovation: When less is more. InThe Human Side of Managing Technological Innovation: A Collection of Readings (Katz, R., Ed), Oxford University Press.
Overmyer, S. (2000) What's different about requirements engineering for web sites? Requirements Engineering Journal 5 (1), 62–65.
Porter, M. (2003) Irish Competitiveness: Entering a New Economic Era. IMI Top Management Briefing, Dublin, Ireland, 9 October 2003 (available online throughwww.isc.hbs.edu).
Results APCC (2006) American Power Conversion Reports First Quarter 2006 Financial Results (available on-line throughhttp://www.apcc.com/, accessed June 2006).
Schneider Electric (2005) Schneider Electric 2005 Annual Report (available online throughhttp://www.schneider-electric.com/wps/portal/corp/).
Schwaber, K. and Beedle, M. (2002) Agile Software Development with Scrum. Prentice-Hall, Englewood Cliffs, NJ.
Tidd, J., Bessant, J., and Pavitt, K. (2005) Managing Innovation : Integrating Technological, Market and Organizational Change. John Wiley & Sons, Chichester.
Trauth, E. M. (2000) The Culture of an Information Economy: Influences and Impacts in the Republic of Ireland. Kluwer Academic Publishers, Norwell, MA.
Tushman, M. L. and O'Reilly, C. (2004) The Ambidextrous Organization: Managing Evolutionary and Revolutionary Change. In Managing Strategic Innovation and Change: A Collection of Readings (Tushman, M. L. and Anderson, P., Eds), Oxford University Press, Oxford.
Ward, P. (1992) The evolution of structured analysis: Part II—Maturity and its problems. American Programmer 5 (4), 18–29.
Yin, R. K. (1994) Case Study Research: Design and Methods. Sage Publications, London.
Yourdon, E. (1997) Death March. Prentice Hall, Upper Saddle River, NJ.
Zien, K. A. and Buckler, S. A. (2004) Dreams to Market: Crafting a culture of innovation. In The Human Side of Managing Technological Innovation: A Collection of Readings (Katz, R., Ed), Oxford University Press, Oxford.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer Science+Business Media, LLC
About this chapter
Cite this chapter
Costello, G.J., Conboy, K., Donnellan, B., Rochford, C. (2009). Building a Dolmen: An ISD Approach to the Management of Innovation. In: Wojtkowski, W., Wojtkowski, G., Lang, M., Conboy, K., Barry, C. (eds) Information Systems Development. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-68772-8_32
Download citation
DOI: https://doi.org/10.1007/978-0-387-68772-8_32
Published:
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-30403-8
Online ISBN: 978-0-387-68772-8
eBook Packages: Computer ScienceComputer Science (R0)