A Quantified Approach to Tacit Knowledge Management in R&D-Environments through the Use of Document-Based User Profiles
Few corporate activities result in the density of knowledge generation that Research and Development activities do. This knowledge comes at high cost and should be managed as an high-value asset.. Of paramount importance in the knowledge management process, is the knowledge availability for (re-)use within the enterprise.
This paper discusses a quantified approach to the management of tacit knowledge through the creation of user profiles that capture the expertise of an employee. Once constructed, these profiles can be used to make tacit knowledge searchable, as well as to bring together experts and those in search of expertise.
KeywordsKnowledge Management Electrical Discharge Machine Tacit Knowledge User Profile Selective Laser Sinter
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