Applying the Zachman Framework Dimensions to Support Business Process Modeling

Business process models assist business and information technology managers while adapting, reengineering and optimizing the organizational processes through analysis, visualization and simulation. Despite the number of notations and techniques to support business process modeling, there is no agreement on the modeling criteria to be used by different organizational stakeholders. This paper describes a method to infer business activities in order to facilitate the consistent representation of business processes, thus facilitating their sharing, dissemination and analysis. The method relies on using a number of properties derived from the dimensions of the Zachman framework.