A simple design for a complex work domain - the role of sketches in the design of a Bachelor study’s new folder structure for use by teachers, students and administrators

  • Torkil Clemmensen
Conference paper
Part of the IFIP International Federation for Information Processing book series (IFIPAICT, volume 221)


In this paper we explore the role of design sketches in Interaction design and work analysis in a case of designing a simple folder structure for e- learning software used to do course administration at a higher education study programme. The case presents a detailed description of how developers use different work analyses to collectively reflect upon and interpret design sketches of possible support of different user groups’ interaction within their complex work, learning and life contexts. We conclude with what was learned from the case make recommendations how to conceptualize the process of reading design sketches using work analysis.


User Group Task Analysis Study Programme Work Analysis Interaction Design 
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Copyright information

© International Federation for Information Processing 2006

Authors and Affiliations

  • Torkil Clemmensen
    • 1
  1. 1.Department of InformaticsCopenhagen Business SchoolFrederiksberg

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