Abstract
Today focusing on the individual needs of the customer has gained broad attention in industry. Accordingly, for many branches the concept of Mass customisation (MC) has been identified as a competitive strategy. Theoretical, technical as well as managerial aspects have been studied and are still studied aiming at a better understanding of this new paradigm. At the same time, there is a long tradition in various branches in designing and manufacturing customer specific products such as machinery, ships and even cars. This paper aims to identify generic principles for the design of manufacturing systems delivering a wide range of products and services that meet the specific needs of individual customers. Baseline of this paper is the analysis of various industrial cases, consultancy as well as research projects in the broader field of customer driven manufacturing.
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Thoben, KD. (2003). System design principles in customer-driven manufacturing. In: Jagdev, H.S., Wortmann, J.C., Pels, H.J. (eds) Collaborative Systems for Production Management. IFIP — The International Federation for Information Processing, vol 129. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35698-3_34
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DOI: https://doi.org/10.1007/978-0-387-35698-3_34
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