Abstract
There are several frameworks and models available on performance measurement but current Management Information Systems (MIS) available in the enterprises are not sufficient to support these frameworks and models. Hence, the paper includes a review of the commercial software available to support performance measurement frameworks and models. From the results of this review, there is a requirement for a new approach called Web enabled Performance Measurement System (WePMS). The paper demonstrates the design and architecture of WePMS and implements it in two companies in action. Finally the paper discusses several scenarios in which WePMS had enhanced the enterprise collaboration with its customers and suppliers.
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Nudurupati, S.S., Bititci, U.S., Maddocks, S. (2003). Enhancing collaboration through web enabled performance measurement system. In: Jagdev, H.S., Wortmann, J.C., Pels, H.J. (eds) Collaborative Systems for Production Management. IFIP — The International Federation for Information Processing, vol 129. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35698-3_33
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DOI: https://doi.org/10.1007/978-0-387-35698-3_33
Publisher Name: Springer, Boston, MA
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