Abstract
The views about the security in B2C e-commerce often point to a particular aspect. The role and the real value of these matters can be understood only from a broad perspective. This paper examines the security as a global problem that it is a first order concern for consumers and companies.
By reviewing the different process stages involved in an electronic transaction, five issues where security is a requirement can be identified: actor identification, communication confidentiality, protected payment methods, computer equipment security and appropriate legal scenario (rights of the consumers and personal data treatment).
Each of these issues deals with the guarantees that should be provided, those that in fact exist, and those that may be provided in the future.
Technology is only one of the incumbent causes. Others, such as the economics, strategy, lawfulness and, specially, the actor readiness are issues considered extremely important for increasing transaction-related security.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-0-387-35617-4_48
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© 2003 IFIP International Federation for Information Processing
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Barroso, J.L.G., Gonzâlez, C.D.P. (2003). More Than Just a Lock in the Browser: A Global Consumer-Company Transaction Security Perspective. In: Monteiro, J.L., Swatman, P.M.C., Tavares, L.V. (eds) Towards the Knowledge Society. IFIP — The International Federation for Information Processing, vol 105. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35617-4_24
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DOI: https://doi.org/10.1007/978-0-387-35617-4_24
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