Abstract
It is often argued that inter-organisational systems (IOS) can increase organisational flexibility. A Continuous Replenishment Program (CRP) is an EDI-based IOS that aims to match product flow with consumer demand, yielding improvements in inventory management and logistics. Our aim is to understand not only how the use of CRP affects the complex notion of flexibility, but also how organisational and inter-organisational issues influence the impact of this technology. Flexibility is, thus, examined not only as a characteristic of an individual firm, but also as a property of the interaction between firms. Flexibility is also perceived as a dynamic characteristic changing over time, influenced by the organisational and interorganisational context. A case study of a grocery retail supply chain forms the basis of our research.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-0-387-35617-4_48
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© 2003 IFIP International Federation for Information Processing
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Kopanaki, E., Smithson, S. (2003). The Impact of a Continuous Replenishment Program on Organisational Flexibility. In: Monteiro, J.L., Swatman, P.M.C., Tavares, L.V. (eds) Towards the Knowledge Society. IFIP — The International Federation for Information Processing, vol 105. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35617-4_2
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DOI: https://doi.org/10.1007/978-0-387-35617-4_2
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