Abstract
In this article the idea is discussed that business games and simulations create an advantage in relation to traditional instruction, the latter primarily focussing on the transfer of knowledge.
Frontal group learning methods are being more and more recognised as educational processes with a low degree of efficiency in learning, especially in behavioural change. Especially in management development these processes will be replaced by more efficient methodologies such as project-based learning, coaching in the field or games and simulations.
The dynamics of a game situation, combined with a multidisciplinary approach enhance the opportunities for social learning, problem solving, and decision making in small groups, in a broader sense real skill building. Without an explicit focus on these skills, learning and change will not occur on a behavioural level.
An integral approach is experienced in ORSIAM LTD, an interactive, competitive, computer-based game, in co-monitorship with Professor Em. Henri MULLER (Faculty of Industrial Management, University of GENT).
In the context of business games, guidelines will be explicated as to how the trainer should behave in order to improve the social skills of the trainees within the constraints of the trainability of behavioural characteristics. These guidelines are inspired on some rules of consulting and coaching.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-0-387-35506-1_17
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GREINER Larry E., Robert O. METZGER (1983) Consulting to management, Prentice Hall.
MAISTER David (1993) Managing the Professional Service Firm, The Free Press.
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© 2000 IFIP International Federation for Information Processing
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De Clercq, E. (2000). The Trainability of Interpersonal Skills. In: Riis, J.O., Smeds, R., Van Landeghem, R. (eds) Games in Operations Management. IFIP — The International Federation for Information Processing, vol 42. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35506-1_12
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DOI: https://doi.org/10.1007/978-0-387-35506-1_12
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-5306-6
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