Abstract
Enterprise Resource Planning (ERP) systems promise to improve the overall effectiveness of organizations through integration of all the functionalities within the organizations. Further, within the context of “managing the supply chain”, ERP systems promise to include even more coverage, in essence automating the entire Chain. This is achieved through all encompassing software. Over the last four years, success stories of ERP implementations have been few and far in between. Besides high initial start-up costs and high implementation costs, the implementation process have been problematic due to lack of due consideration to the `human’ component. Consequently, many companies have minimized their losses by abandoning their projects mid-course. This paper takes the perspective that ERP is in desperate need of ergonomic research, design and implementation to minimize the financial and human costs currently being experienced.
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© 2001 Springer Science+Business Media New York
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Bishu, R.R., Kleiner, B.M., Drury, C.G. (2001). Ergonomic Concerns in Enterprise Resource Planning (ERP) Systems and Its Implementations. In: Mo, J.P.T., Nemes, L. (eds) Global Engineering, Manufacturing and Enterprise Networks. DIISM 2000. IFIP — The International Federation for Information Processing, vol 63. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35412-5_17
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DOI: https://doi.org/10.1007/978-0-387-35412-5_17
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-1012-0
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