Abstract
This paper describes research that has been carried out to investigate the relationship between workplace behaviour, performance measurement and reward systems. One of the outcomes of the research is a charting technique that can be used to assist managers in improving the workplace environment to support functional behaviour. The chart was constructed using a number of theoretical models that relate the alignment of the performance metrics, rewards and organisation purposes to the behaviour of individuals or groups. It includes a motivation model which is used to assess the motivational force of the individual in the particular situation. Experimental work is continuing to examine the effectiveness of the chart and an early case-study investigation inside a manufacturing company is described in the paper.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-0-387-35321-0_72
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© 1998 IFIP International Federation for Information Processing
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Hanna, V., Burns, N.D., Backhouse, C.J. (1998). Research into the behavioural aspects of performance measures. In: Bititci, U.S., Carrie, A.S. (eds) Strategic Management of the Manufacturing Value Chain. IFIP — The International Federation for Information Processing, vol 2. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35321-0_21
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DOI: https://doi.org/10.1007/978-0-387-35321-0_21
Publisher Name: Springer, Boston, MA
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