Abstract
IT and various other technologies are being deployed to deliver financial services to the home. ‘Home banking’ is a techno-economic network which is currently being constituted. The development of three technology-based remote delivery channels — telephone banking and fmancial services, PC banking, and interactive TV — is described, using actor-network theory. Inter-firm partnerships and alliances are shown to play a prominent role in the process of translation of these complex and systemic innovations.
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© 1997 IFIP International Federation for Information Processing
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Knights, D., Noble, F. (1997). Networks and partnerships in the evolution of home banking. In: McMaster, T., Mumford, E., Swanson, E.B., Warboys, B., Wastell, D. (eds) Facilitating Technology Transfer through Partnership. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35092-9_6
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DOI: https://doi.org/10.1007/978-0-387-35092-9_6
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