Abstract
Internal partnering in the introduction of new information technologies presumes a coordination and accommodation among the efforts of heterogeneous participants to interpret, or make sense of, such technologies as organizational opportunities. Field data, however, suggest that prospective adopter organizations commonly face a number of obdurate barriers to coordinated sensemaking. The IS executive and his/her function may be ill-prepared to engage with business problems and may suffer crucial conflicts of affiliation. Users may lack knowledge essential for playing a serious role in envisioning the potential applications for information technology, and practical opportunities for their sensemaking may be procedurally unsupported. Finally, senior management may fall short in vital leadership.
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© 1997 IFIP International Federation for Information Processing
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Ramiller, N.C., Swanson, B. (1997). IT Sensemaking and Internal Partnering: Field Notes on Barriers. In: McMaster, T., Mumford, E., Swanson, E.B., Warboys, B., Wastell, D. (eds) Facilitating Technology Transfer through Partnership. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35092-9_11
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DOI: https://doi.org/10.1007/978-0-387-35092-9_11
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