Information systems effectiveness and organisational culture: an underlying model for ITEM evaluation

  • C. D. O’Mahony
Part of the IFIP — The International Federation for Information Processing book series (IFIPAICT)


How to determine the effectiveness of an organisation’s information systems is the subject of continued debate in the IS community. Difficulties surround such issues as agreement on evaluation criteria, agreement on quantitative and qualitative methods, and the politicising of the evaluation process. In this paper, the author relates the nature of school information systems to mainstream information systems research. The literature surrounding Information Technology in Educational Management (ITEM) is reviewed, and an underlying model for school IS evaluation is presented. Using previous results as a basis, the author proposes a strategy for investigating the link between a school’ s culture and its IS emphases.


Educational management administration evaluation/formative modelling 


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Copyright information

© Springer Science+Business Media Dordrecht 1997

Authors and Affiliations

  • C. D. O’Mahony
    • 1
  1. 1.Department of Computing and TechnologyAustralian Catholic UniversityAustralia

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