Advertisement

Abstract

Evaluation will be the key to effective and efficient implementation and use of information technology in education management. As hardware, software and the needs of users develop and change, such evaluation will need to be both proactive and dynamic in that it must continually inform how the systems need to be modified to allow the potential to be fully realised. Dynamic evaluation can then be used to inform the system design, training, support and documentation to ensure end-user acceptance of the systems and provide administration support and information relevant to enhanced decision making processes. Findings from a preliminary study in early 1995 of the Hong Kong School Administration and Management System (SAMS) will be used to illustrate the problems which can occur without carefully planned and contextualised evaluation.

Keywords

Management information sytems schools evaluation user-acceptability 

References

  1. CCTA (1990) PRINCE overview: the PRINCE project management method. Her Majesty’s Stationery Office, London.Google Scholar
  2. Davis, G.B. (1987) Strategies for information requirements determination, in Information analysis: selected readings (ed. R. Galliers ), Addison-Wesley Publishers, Sydney.Google Scholar
  3. Gatian, A.W. (1994) Is user satisfaction a valid measure of systems effectiveness. Information and Management, 26(3), 119–131.CrossRefGoogle Scholar
  4. Henson, K.L. and Hughes, C.T. (1991) A two-dimensional approach to systems development. Systems Development, 8(1), 35–43.Google Scholar
  5. Hirschheim, R. and Smithson, S. (1987) Information systems evaluation: myth and reality, in Information analysis: Selected readings (ed. R. Galliers ), Addison-Wesley Publishers, Sydney.Google Scholar
  6. TSD (1994) SSADM: end user notes. Information Technology Services Department, Hong Kong Government, Hong Kong.Google Scholar
  7. Iivari, J. and Ervasti, I. (1994) User information satisfaction: IS implementability and effectiveness. Information and Management, 27(4), 205–220.CrossRefGoogle Scholar
  8. Ives, B. and Olson, M.H. (1984) User involvement and MIS success: a review of research. Management Science, 30, 586–608.CrossRefGoogle Scholar
  9. Jarvenpaa, S.L. and Ives, B. (1991) Executive involvement and participation in the management of information technology. MIS Quarterly, 15(2), 229–42.CrossRefGoogle Scholar
  10. Kettelhut, M.C. (1993) JAD methodology and group dynamics. Information Systems Management, 10(1), 46–53.CrossRefGoogle Scholar
  11. King, W.R. and Cleland, D.I. (1987) The design of management information systems: an information system analysis approach, in Information analysis: selected readings (ed. R. Galliers ), Addison-Wesley Publishers, Sydney.Google Scholar
  12. Lyytinen, K. (1987) A taxonomic perspective of information systems development: theoretical constructs and recommendations, in Critical Issues in Information Systems Research, (eds. R.J. Boland Jr. and R.A. Hirschheim ), John Wiley and Sons, New York.Google Scholar
  13. Methlie, L.B. (1987) Systems requirements analysis - methods and models, in Information analysis: selected readings (ed. R. Galliers ), Addison-Wesley Publishers, Sydney.Google Scholar
  14. Mumford, E. (1983) Designing human systems. Manchester Business School, Manchester.Google Scholar
  15. Mumford, E. and Weir, M. (1979) Computer systems in work design - the ETHICS method. Wiley, New YorkGoogle Scholar
  16. Swartout, W. and Balzer, R. (1982) On the inevitable intertwining of specification and implementation. Communications of the ACMI, 25(7), 438–440.CrossRefGoogle Scholar
  17. Wild, P. (1995) The use of task analysis and user acceptability audits in implementing information technology systems in schools, in Information technology in educational management (eds. B. Barta, M. Telem and Y. Gev ), Chapman and Hall, London.Google Scholar
  18. Wild, P., Scivier, J. and Richardson, S. (1992) An evaluation of a LEA’s secondary schools IT system for LMS Support. Education Management and Administration, 20(4), 40–48.Google Scholar
  19. Wood, J. and Silver, D. (1989) Joint application design. Wiley Press, New York.Google Scholar

Copyright information

© Springer Science+Business Media Dordrecht 1997

Authors and Affiliations

  • P. Wild
    • 1
  • A. C. W. Fung
    • 2
  1. 1.Department of EducationLoughborough UniversityLoughboroughUK
  2. 2.Department of Education StudiesHong Kong Baptist UniversityKowloon Tong, KowloonHong Kong

Personalised recommendations