Abstract
Strategic planning in today’s complex and dynamic environment requires more and better information to prepare and enable fast and right decisions. Strategic planning in tool manufacturing of the automotive industry, which is described in this paper, is characterized by similar difficulties. By the application of benchmarking techniques, decision support could be improved significantly. A clear structure and the limitation of the amount of indicative figures increased user friendliness of the benchmarking system and hence its acceptance in application. The described project resulted in a computer-aided benchmarking system allowing company-in- and external comparison. Future developments will emphasize benchmarking systems for information purposes as well as knowledge databases to make promising strategies accessible. Increasing computer power offers the chance to integrate both approaches in easily applicable but powerful systems.
Chapter PDF
Similar content being viewed by others
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
Balm, G. J. (1992) Benchmarking: A Practitioner’s Guide for Becoming and Staying Best of the Best. QPMA Press, Schaumberg (Illinois).
Camp, R. C. (1989) Benchmarking: The Search for Industry Best Practices that Lead To Superior Performance. ASQC Quality Press, Milwaukee (Wisconsin).
Spendolini, M. J. (1992) The Benchmarking Book. AMACOM, New York.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1997 IFIP International Federation for Information Processing
About this chapter
Cite this chapter
Eversheim, W., Baumann, M., Haufe, A., Hellermann, M., Moron, O. (1997). Benchmarking in tool manufacturing of the automotive industry. In: Doumeingts, G., Browne, J. (eds) Modelling Techniques for Business Process Re-engineering and Benchmarking. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35067-7_33
Download citation
DOI: https://doi.org/10.1007/978-0-387-35067-7_33
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-5041-2937-4
Online ISBN: 978-0-387-35067-7
eBook Packages: Springer Book Archive