Abstract
There is great uncertainty in the telecom business today as the rules of the game are changing. In addition to technological convergence, the markets also seem to converge into one new digital market of content, services, telecommunication etc. In this new digital market teleservices in general will grow overall, but we can not predict which individual services will grow and how. The providers of teleservices must cope with this uncertainty and develop robust strategies which adapts to anticipated changes. One strategic model is to do trial and error, spin off new autonomous business areas as soon as products seems economically viable and get rid of products that are no longer profitable. In the future environment the product lifetimes will be shorter since most of them are based on software and hence easy to change. On the Internet this is already happening.
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© 1996 IFIP International Federation for Information Processing
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Berland, N.J. (1996). The Teleservice Goldrush?. In: Aagesen, F.A., Botnevik, H., Khakhar, D. (eds) Information Network and Data Communication. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-34985-5_2
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DOI: https://doi.org/10.1007/978-0-387-34985-5_2
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-5041-2916-9
Online ISBN: 978-0-387-34985-5
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