Abstract
The use of benchmarking in the management of change is discussed, based on the approach of the EUREKA project TIME GUIDE.
Management of change begins by an essential process: the definition of the target. While it might seem trivial, this process, which needs clear references coming from the outside of the company, is often neglected.
A market study realized during the TIME feasibility phase illustrates this shortcoming in many ways.
In the ongoing project TIME GUIDE, a coherent methodology is developed for the management of enterprise evolution. This methodology contains, as an important part, the benchmarking method and database.
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© 1995 Springer Science+Business Media New York
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Colom, J., Smeds, R., Kleinhans, S., Doumeingts, G., Bitton, M. (1995). The role of Benchmarking in the Management of Change process Some reflections from the TIME GUIDE project. In: Rolstadås, A. (eds) Benchmarking — Theory and Practice. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-34847-6_6
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DOI: https://doi.org/10.1007/978-0-387-34847-6_6
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