Abstract
To find a partner company is a critical element of benchmarking, partly because it requires the establishment of a win-win situation, partly because of the magnitude of resources and effort needed. In this paper we propose to use the results of an international survey as a basis for reference points and to use the questionnaire as an instrument for assessing the company’s goals, performance and practice. A benchmarking system is proposed which indicate relevant factors to benchmark. The way in which reference points are established is demonstrated by means of examples.
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Gertsen, F., H. Sun and J. O. Riffs (1993) Compare your company with the best: a preliminary report of IMSS, University of Aalborg, ISBN: 87–89867–34–3.
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© 1995 Springer Science+Business Media New York
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Riis, J.O., Gertsen, F., Sun, H. (1995). Compare Your Performance and Practice with the World Excellence: A Prototype of a Benchmarking System. In: Rolstadås, A. (eds) Benchmarking — Theory and Practice. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-34847-6_29
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DOI: https://doi.org/10.1007/978-0-387-34847-6_29
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-4595-5
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