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Patient Flow: Reducing Delay in Healthcare Delivery pp 1–44Cite as

Modeling Patient Flows Through the Healthcare System

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Part of the book series: International Series in Operations Research & Management Science ((ISOR,volume 91))

Abstract

The system of health care can be evaluated from four perspectives: macro, regional, center, and department. In each case, reduction of patient delay depends on improving interfaces as patients are transferred from activity to activity or department to department. This chapter presents basic tools for resolving delays at interfaces, through mapping the processes by which patients are served, and by developing and implementing measures of system performance. These tools are demonstrated through a case study of the Los Angeles County/University of Southern California Hospital.

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Author information

Authors and Affiliations

  1. Epstein Department of Industrial and Systems Engineering, 200 GER, University of Southern California, Los Angeles, California, 90089-0193

    Randolph Hall, David Belson, Pavan Murali & Maged Dessouky

Authors
  1. Randolph Hall
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  2. David Belson
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  3. Pavan Murali
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  4. Maged Dessouky
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Editor information

Editors and Affiliations

  1. Epstein Department of Industrial and Systems Engineering, University of Southern California, Los Angeles, California, 90089-0193

    Randolph W. Hall

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© 2006 Springer Science+Business Media, LLC

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Hall, R., Belson, D., Murali, P., Dessouky, M. (2006). Modeling Patient Flows Through the Healthcare System. In: Hall, R.W. (eds) Patient Flow: Reducing Delay in Healthcare Delivery. International Series in Operations Research & Management Science, vol 91. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-33636-7_1

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  • DOI: https://doi.org/10.1007/978-0-387-33636-7_1

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-0-387-33635-0

  • Online ISBN: 978-0-387-33636-7

  • eBook Packages: MedicineMedicine (R0)

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