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References
Wild, Ray, Essentials of Production and Operations Management: Text and Cases. London: Thomson Learning, 1995.
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© 2004 Jonathan Sutherland and Diane Canwell
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Sutherland, J., Canwell, D. (2004). Qq. In: Key Concepts in Business Practice. Palgrave Key Concepts. Palgrave, London. https://doi.org/10.1007/978-0-230-21179-7_17
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DOI: https://doi.org/10.1007/978-0-230-21179-7_17
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