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Mastering pp 30–49Cite as

Human interaction and non-verbal communication

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Part of the book series: Palgrave Master Series ((MMS))

Abstract

It is impossible not to communicate — that is, the absence of words does not mean that there is an absence of communication.

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Further reading

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  • Bradbury, Andrew, Develop Your NLP Skills, Kogan Page, 2000

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  • Goleman, Daniel, Emotional Intelligence Why It Can Matter More Than IQ, Bloomsbury, 1995

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  • Goleman, Daniel, Boyatzis, Richard, McKee, Annie, The New Leaders, Time Warner Books UK, 2002 (originally published in US by Harvard Business School Press, 2002)

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  • Goleman, Daniel, Working with Emotional Intelligence, Bloomsbury, 1998

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  • Harris, Thomas, A, I’m OK, You’re OK, Arrow, 1995

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  • Harris, Amy and Harris, Thomas, A, Staying OK, Arrow, 1995

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  • Knight, Sue, Introducing NLP, Chartered Institute of Personnel and Development, 1999

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  • Knight, Sue, NLP at Work, Nicholas Brealey Publishing, 2002

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  • Morris, Desmond, Peoplewatching, Vintage, 2000

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  • O’Connor, Joseph and Seymour, John, Introducing NLP Neuro-Linguistic Programming, Aquarian/Thorson, 1993

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  • Pease, Allan, Body Language: How to read others’thoughts by their gestures, Sheldon Press, 1997

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  • Tannen, Deborah, You Just Don’t Understand, Virago, 1991

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  • Tannen, Deborah, That’s Not What I Meant, Virago, 1992

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Authors
  1. Nicky Stanton
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Copyright information

© 2004 Nicky Stanton

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Cite this chapter

Stanton, N. (2004). Human interaction and non-verbal communication. In: Mastering. Palgrave Master Series. Palgrave, London. https://doi.org/10.1007/978-0-230-21164-3_4

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