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© 2004 Jonathan Sutherland and Diane Canwell
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Sutherland, J., Canwell, D. (2004). K. In: Key Concepts in Management. Palgrave Key Concepts. Palgrave, London. https://doi.org/10.1007/978-0-230-20474-4_11
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DOI: https://doi.org/10.1007/978-0-230-20474-4_11
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