Abstract
There are scarce reports in the literature on factors affecting the assessment of the quality of care for patients with chronic respiratory diseases. Such information is relevant in the accreditation process on implementing the healthcare. The study group consisted of 133 adult patients with chronic respiratory diseases and 125 adult patients with chronic non-respiratory diseases. In the present study, the level of satisfaction from healthcare provided by the primary healthcare unit, disease acceptance, quality of life, health behaviors, and met needs were examined, as well as associations between variables with the use of correspondence analysis. The results are that in patients with chronic respiratory diseases an increase in satisfaction depends on the improvement of well-being in the mental sphere. The lack of problems with obtaining a referral to a specialist and a higher level of fulfilled needs also have a positive effect. Additionally, low levels of satisfaction should be expected in those patients with chronic respiratory diseases who wait for an appointment in front of the office for a long time, report problems with obtaining a referral to additional tests, present a low level of health behaviors, and have a low index of benefits.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Carayon P, Hundt AS, Hoonakker P, Kianfar S, Alyousef B, Salek D, Cartmill R, Walker JM, Tomcavage J (2015) Perceived impact of care managers’ work on patient and clinician outcomes. Eur J Person Centered Healthc 3(2):158–167
Carlin CS, Christianson JB, Finch M (2012) Chronic illness and patient satisfaction. Health Serv Res J 47(6):2250–2272
CBOS – Center for Public Opinion Research (2012) Poles about national and private healthcare. http://www.cbos.pl/SPISKOM.POL/2012/K_047_12. Accessed 15 Dec 2012
CBOS – Center for Public Opinion Research (2014a) Statement regarding the studies conducted by CBOS. Opinions about the functioning of the healthcare system. Nr 107/2014, Warszawa 2014. http://www.cbos.pl/SPISKOM.POL/2014/K_107_14.PDF. Accessed 17 Aug 2015
CBOS – Center for Public Opinion Research (2014b) Statement regarding the studies conducted by CBOS. Opinions about medical errors and trust in doctors. Nr 165/2014. Warszawa 2014. http://www.cbos.pl/SPISKOM.POL/2014/K_165_14.PDF. Accessed 18 Aug 2015
Eisner MD, Blanc PD, Omachi TA, Yelin EH, Sidney S, Katz PP, Ackerson LM, Sanchez G, Tolstykh I, Iribarren C (2011) Socioeconomic status, race and COPD health outcomes. J Epidemiol Community Health 65(1):26–34
GUS – Central Statistical Office of Poland (2012) Do doctors meet patients’ expectations? http://www.mp.pl/kurier/65386. Accessed 18 Aug 2015
GUS Central Statistical Office of Poland (2013) Health and healthcare 2013. http://stat.gov.pl/obszary-tematyczne/zdrowie/zdrowie/zdrowie-i-ochrona-zdrowia-w-2013-r-,1,4.html. Accessed 18 July 2015
Health Barometer 2012 Europe Assistance Health Barometer: Healthcare in Europe and in the USA (2012). Available from http://www.europ-assistance.com/sites/default/files/2012_csa-europ_assistance_health_barometer-global_report.pdf. Accessed 20 Aug 2015
Jarab AS, AlQudah SG, Khdour M, Shamssain M, Mukattash TL (2012) Impact of pharmaceutical care on health outcomes in patients with COPD. Int J Clin Pharm 34(1):53–62
Jaracz K, Kalfoss M, Górna K, Baczyk G (2006) Quality of life in Polish respondents: psychometric properties of the Polish WHOQOL-Bref. Scand J Caring Sci 20:251–260
Juczyński Z (2001) Assessment tools in health promotion and health psychology. Polish Psychological Association, Psychological Tests Laboratory, Warsaw
Kardas P, Lewek P, Matyjaszczyk M (2013) Determinants of patient adherence: a review of systematic reviews. Front Pharmacol 4:91. doi:10.3389/fphar.2013.00091
MacPherson A (2013) The views of patients with severe chronic obstructive pulmonary disease on advance care planning: a qualitative study. Palliat Med 27(3):265–272
Marcinowicz L, Rybaczuk M, Grebowski R, Chlabicz S (2010) A short questionnaire for measuring the quality of patient visits to family practices. Int J Qual Healthcare 22(4):294–301
McKee M, Jakab Z, Andriukaitis V, Barnhoorn F (2015) European Public Health News. Message from the WHO regional director for EuropeHow eHealth can help with Europe’s chronic diseases epidemic8th EPH conference – ‘Health in Europe – from global to local policies, methods and practices. Eur J Pub Health 25:748–750
Napolitano S, Napolitano P, Angelillo IF, Collaborative Working Group (2015) Medication adherence among patients with chronic conditions in Italy. Eur J Public Health. http://eurpub.oxfordjournals.org/content/early/2015/08/11/eurpub.ckv147. Accessed 18 Aug 2015
Petek D, Künzi B, Kersnik J, Szecsenyi J, Wensing M (2011) Patients’ evaluations of European general practice-revisited after 11 years. Int J Qual Healthcare 23:621–628
Polpharma – Polish patient’s self-portrait (2010) A report about the adherence to therapeutic recommendations by Polish patients. Patients’ approach to medical recommendations in the therapy of chronic diseases. Polpharma. Warsaw, April 2010. http://www.polpharma.pl/gfx/polpharma/pl/polpharmakatalogfleshowy/334/2/1/raport_z_badania_screen.pdf. Accessed 17 Aug 2015
Pourat N, Davis AC, Chen X, Vrungos S, Kominski GF (2015) In California, primary care continuity was associated with reduced emergency department use and fewer hospitalizations. Health Aff (Millwood) 34(7):1113–1120
Quigley DD, Elliott MN, Farley DO, Burkhart Q, Skootsky SA, Hays RD (2013) Specialties differ in which aspects of doctor communication predict overall physician ratings. J Gen Intern Med 29(3):447–454
Sari N, Osman M (2015) The effects of patient education programs on medication use among asthma and COPD patients: a propensity score matching with a difference-in-difference regression approach. BMC Health Serv Res 15:332
Sebo P, Herrmann FR, Bovier P, Haller DM (2015) What are patients expectations about the organization of their primary care physicians’practices? BMC Health Serv Res 15:328
Smidth M, Olesen F, Fenger-Grøn M, Vedsted P (2013) Patient-experienced effect of an active implementation of a disease management programme for COPD – a randomised trial. BMC Fam Pract 14:147
Sultan N, Khuwaja AK, Kausar S, Nanji K (2012) Patients’ evaluations of family practice care and attributes of a good family physician. Qual Prim Care 20:375–383
Tarn DM, Young HN, Craig BM (2012) Development of the patient approach and views toward healthcare communication (PAV-COM) measure among older adults. BMC Health Serv Res 12:289
Trachtenberg AJ, Dik N, Chateau D, Katz A (2014) Inequities in ambulatory care and the relationship between socioeconomic status and respiratory hospitalizations: a population-based study of a Canadian city. Ann Fam Med 12(5):402–407
Conflicts of Interest
The authors declare no conflicts of interest in relation to this article
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Kurpas, D., Szwamel, K., Mroczek, B. (2015). Quality of Care for Patients with Chronic Respiratory Diseases: Data for Accreditation Plan in Primary Healthcare. In: Pokorski, M. (eds) Respiratory Medicine and Science. Advances in Experimental Medicine and Biology(), vol 910. Springer, Cham. https://doi.org/10.1007/5584_2015_203
Download citation
DOI: https://doi.org/10.1007/5584_2015_203
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-30658-2
Online ISBN: 978-3-319-30659-9
eBook Packages: Biomedical and Life SciencesBiomedical and Life Sciences (R0)