Summary
The practice of outsourcing logistics services is spreading with the increase in globalization and the increasing emphasis on core competence. This so-called third party logistics (3PL) includes various logistics services such as transportation, inventory management, distribution, warehousing services, customs and kitting. Previous studies have shown widespread adoption of 3PL in the USA and Western Europe. The goal of this paper is to explore 3PL in a developing country, Thailand, particularly from a user’s perspective. A survey of 3PL users was conducted in Thailand. Results show that 3PL is gaining acceptance in Thailand, and that users are generally satisfied with the service.
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Setthakaset, P., Basnet, C. (2005). Third Party Logistics in Thailand — From the Users’ Perspective. In: Kotzab, H., Seuring, S., Müller, M., Reiner, G. (eds) Research Methodologies in Supply Chain Management. Physica-Verlag HD. https://doi.org/10.1007/3-7908-1636-1_14
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