An approach toward fits evaluation between organizational culture and groupware

  • Toshihiko Yamakami
Session B-2. Collaboration Support Systems
Part of the Lecture Notes in Computer Science book series (LNCS, volume 1274)


The previous research trying to formulate methodologies to evaluate groupware has encountered various difficulties due to complicated characteristics of social process. From our experience of several groupware prototype systems, we became aware of the importance to understand the fits between organizational culture and system characteristics. To identify the fits, a two-dimensional classification is proposed. From the observation that the only one adoption path has been observed, the fits between organizational culture and system characteristics are discussed. In addition, the long-term adoption model is proposed to identify the several boundaries of several types of system acceptance. The method can be used to identify the system acceptance stages in a wide range of applications.


Organizational Culture Heavy User System Acceptance Total Usage Command Usage 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 1997

Authors and Affiliations

  • Toshihiko Yamakami
    • 1
  1. 1.NTT Multimedia Business DepartmentOtemachi-UrbanNet Bldg.ChiyodaJapan

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