Abstract
An interactive case memory (ICM) is a system that interacts with a human user to gather information about a problem, interpret that information and search a store of previous cases to find cases that may be useful in solving the new problem. Many of the commercially successful products that have been derived from research on case-based reasoning could be described as ICMs. ICMs are type of advisory knowledge based system (KBS). Research on the design of interfaces to rule-based advisory KBSs has suggested that a user of such a system should be allowed to take control in interaction with the KBS. The user should be able to review their input, select the reasoning strategy used and re-direct the KBS towards particular hypotheses.
In this paper, I discuss how existing knowledge about interfaces to advisory KBSs can be applied to the design of interfaces to ICMs. I present a prototype ICM that demonstrates some of the facilities that could be incorporated into an ICM to increase the user's control over the interaction.
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Dearden, A.M. (1995). Improving the interfaces to interactive case memories. In: Watson, I.D. (eds) Progress in Case-Based Reasoning. UK CBR 1995. Lecture Notes in Computer Science, vol 1020. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-60654-8_23
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DOI: https://doi.org/10.1007/3-540-60654-8_23
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