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Software-evaluation based upon ISO 9241 Part 10

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Human Computer Interaction (VCHCI 1993)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 733))

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Abstract

In this article the software evaluation instrument ISONORM 9241/10 is presented. This instrument was developed from ‘ISO 9241: Ergonomic requirements for office work with visual display terminals (VDTs), Part 10: Dialogue Principles’. The capabilities of this instrument are shown through two methods. First, two different kinds of computer-systems (with and without graphical user interface) are evaluated for their conformity to ISO 9241/10. Second, a procedure is shown in which ISONORM 9241/10 is used as a basis for moderation with user-groups, when in the beginning of a designprocess, through the forum of a participative system-development, first demands are formulated. It is shown that the user-friendliness of systems with GUI is judged to be significantly superior in all seven principles of ISO 9241/10, to those systems without GUI. In the user-group meeting, through ISONORM 9241/10, many concrete recommendations for a new software to be developed could be generated.

This article was produced as part of the software-development project “Verlag 2000” (“Publication 2000”). “Verlag 2000” is supported by a grant from the Work & Technical Fund of the Ministry of Research and Technology of the Federal Republic of Germany (No.: 01 HK 601 8). Thanks are due to Michael Anft and Mark Farah.

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  1. DATA TRAIN GmbH, Ibsenstraße 13, 10439, Berlin, Germany

    Jochen Prümper

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  1. Jochen Prümper
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Thomas Grechenig Manfred Tscheligi

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© 1993 Springer-Verlag Berlin Heidelberg

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Prümper, J. (1993). Software-evaluation based upon ISO 9241 Part 10. In: Grechenig, T., Tscheligi, M. (eds) Human Computer Interaction. VCHCI 1993. Lecture Notes in Computer Science, vol 733. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-57312-7_74

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  • DOI: https://doi.org/10.1007/3-540-57312-7_74

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-57312-8

  • Online ISBN: 978-3-540-48052-5

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