Abstract
Multimedia-based interfaces to complex services are difficult to create and maintain. An architecture for multimedia presentation systems has been developed in the KIMSAC project, based on a sharp separation between the services and their associated multimedia interfaces. The architecture supports flexibility in designing the multimedia dialogues for individual services, ranging from dialogues that are designed in great detail, to dialogues that are specified only in intentional ways and for which their presentations can be generated or adapted to the context of their use. Specific attention has been given to the needs that characterize open service environments exposed to the public at large. In such environments potentially independent services are accessed in parallel, introducing problems in managing the interleaving of dialogues with several services. The resulting architecture is compared to existing models for UIMS, highlighting the needs to refine these models when applying them to open service environments.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Bordegoni, M., Faconti, G., Maybury, M.T., Rist, T., Rugieri, S., Trahanias, P., Wilson, M.: A standard reference model for intelligent multimedia presentation systems. In: Computer Standards & Interfaces 18:6/7 (December 1997) North-Holland, pp. 477–496.
Burbeck, S.: Applications Programming in Smalltalk-80: How to use Model-View-Controller (MVC). http://st-www.cs.uiuc.edu/users/smarch/st-docs/mvc.html.
Charlton, P., Chen, Y., Mamdani, E., Pitt, J., Espinoza, F. Olsson, O., Waern, A., Somers, F.: Open agent architecture supporting multimedia services on public information kiosks, in Proceedings of Practical Applications of Intelligent Agents and Multi-Agent Systems, London (April 1997)
Charlton, P., Chen, Y., Mamdani, E., Pitt, J., Espinoza, F. Olsson, O., Waern, A., Somers, F.: Using an asset model for integration of agents and multimedia to provide an open service architecture, in Proceedings of ECMAST’97, Milan ( May 21–23, 1997)
Charlton, P. Fehin, P., McGuigan, R.: XXXX. (submitted)
Coutaz, J.: Software Architecture Modeling For User Interfaces. In: J. J. Marciniak, (ed)., Encyclopedia of Software Engineering, pp. 38–49, Wiley, Chichester, (1994).
Dance, J.R., Granor, T.E., Hill, R.D., Hudson, S.E., Meads, J., Myers, B.A., Schulert, A.: The run-time structure of uims-supported applications, Computer Graphics 21:22 (1987) 97–101.
Espinoza, F.: sicsDAIS — Managing user interaction with multiple agents. Lic. Thesis 98-007, Department of Computer and System Sciences, Stockholm University (October 1998)
Gruber, T.R.: The role of common ontology in achieving shareable, reusable knowledge bases. In: Proceedings of the Second International Conference on Principles of Knowledge Representation and Reasoning (1991) pp 601–602.
Hartson, H.R., Hix, D.: Human-computer interface development: Concepts and systems for its management. ACM Computing Surveys, 21:1 (1989) 5-92.
Hefley, W.E., Murray, D.: Intelligent user interfaces. In: Gray, W.D., Hefley, W.E., Murray, D. (eds): Proceedings of the 1993 International Workshop on Intelligent User Interfaces. ACM Press 1993.
Hovy, E.H., Arens, Y.: Virtual Devices: An approach to standardizing multimedia system components. In Faconti, G.P. & Rist, T. (eds): Towards a standard reference model for intelligent multimedia systems, Proceedings of ECAI96 workshop, (1996).
Krasner, G.E., Pope, S.T.: A cookbook for using the model view controller user interface paradigm in Smalltalk-80. Journal of Object-Orientated Programming, 1:3 (August/September 1988) 26–49
KQML Advisory Group: An overview of KQML — A Knowledge Query and Manipulation Language. http://www.retriever.cs.umbc.edu:80/kqml/.
Myers, B.: User Interface Software Tools. http://www.cs.cmu.edu/~bam/toolnames.html
Myers, B.J.: Why are Human-Computer Interfaces Difficult to Design and Implement? CMU-CS-93-183, Computer Science Department, Carnegie-Mellon University (July 1993)
Olsson, O.: The port/event model of reusable multimedia assets. (Forthcoming)
Pfaff, G.E., ten Hagen, P.J.W. (eds): User Interface Management Systems, Springer Verlag (1985).
Reynolds, C.: A Critical Examination of Separable User Interface Management Systems: Constructs for Individualization. SIGCHI 29:3, (July 1997), http://www.acm.org/sigchi/bulletin/1997.3/reynolds.html.
Szekely, P.: Separating the user interface from the functionality of the application program. PhD Thesis, Carnegie-Mellon University (1988).
The UIMS Developers Workshop, A Metamodel for the run-time architecture of an interactive system, SIGCHI Bulletin 24:1 (January 1992) 32–37.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1999 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Olsson, O., Espinoza, F. (1999). Multimedia Dialogue Management in Agent-Based Open Service Environments. In: Leopold, H., García, N. (eds) Multimedia Applications, Services and Techniques — ECMAST’99. ECMAST 1999. Lecture Notes in Computer Science, vol 1629. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-48757-3_34
Download citation
DOI: https://doi.org/10.1007/3-540-48757-3_34
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-66082-8
Online ISBN: 978-3-540-48757-9
eBook Packages: Springer Book Archive