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Developing Patterns as a Mechanism for Assisting the Management of Knowledge in the Context of Conducting Organisational Change

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Database and Expert Systems Applications (DEXA 1999)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 1677))

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Abstract

In a constantly evolving business environment, knowledge management is becoming increasingly important. The shareability and repeatability of experience gained in change situations can prove an invaluable tool for the evolving enterprise. We advocate the use of the pattern paradigm as a means to capture and disseminate this type of knowledge. We place particular emphasis on representing both the ways in which an enterprise can conduct change (the process of change), and the states to which this change can lead the enterprise (the product of change). Our approach to pattern development is based (a) on the existence of a pattern template and (b) on a co-operative and discussant way of working, so as to ensure that a maximum of domain knowledge is captured. The approach is illustrated with examples from a case study of change management in the electricity sector.

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Author information

Authors and Affiliations

  1. Department of Computation, UMIST, P.O. Box 88, Sackville Street, Manchester, M60 1QD, UK

    Nikos Prekas & Pericles Loucopoulos

  2. Centre de Recherche en Informatique, UFR27, Université Paris 1 Panthéon-Sorbonne, 90, rue de Tolbiac, F-75634, PARIS CEDEX, France

    Colette Rolland, Georges Grosz & Farida Semmak

  3. Department of Computer and Systems Sciences, Stockholm University/Royal Institute of Technology, Electrum 230, S-164 40, KISTA, Sweden

    Danny Brash

Authors
  1. Nikos Prekas
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  2. Pericles Loucopoulos
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  3. Colette Rolland
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  4. Georges Grosz
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  5. Farida Semmak
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  6. Danny Brash
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Editor information

Editors and Affiliations

  1. Department of Computer Science, University of Liverpool, P.O. Box 147, Liverpool, L49 3BX, UK

    Trevor J.M. Bench-Capon

  2. Department of Systems and Computers, University of Florence, Via S. Marta, 3, I-50139, Florence, Italy

    Giovanni Soda

  3. IFS, Technical University of Vienna, Resselgasse 3, A-1040, Vienna, Austria

    A Min Tjoa

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© 1999 Springer-Verlag Berlin Heidelberg

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Prekas, N., Loucopoulos, P., Rolland, C., Grosz, G., Semmak, F., Brash, D. (1999). Developing Patterns as a Mechanism for Assisting the Management of Knowledge in the Context of Conducting Organisational Change. In: Bench-Capon, T.J., Soda, G., Tjoa, A.M. (eds) Database and Expert Systems Applications. DEXA 1999. Lecture Notes in Computer Science, vol 1677. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-48309-8_10

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  • DOI: https://doi.org/10.1007/3-540-48309-8_10

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-66448-2

  • Online ISBN: 978-3-540-48309-0

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