Abstract
Content and usability are important in the context of efforts to raise the attractiveness of a corporate website. Regarding the content, there must be information indispensable for a corporate website. Regarding the usability, it is necessary to establish a usability test method. This paper describes the results of an investigation of the Japanese-language corporate websites of Japanese companies in order to specify the content necessary for a corporate website. Furthermore, a scenario-based usability test technique was applied and the relationship between the popularity of a website and its usability was examined. Based on the results obtained, we propose a framework for constructing a corporate website by tailoring the WBS (Work Breakdown Structure) and checklist for static quality assurance, and usability and function test for dynamic quality assurance.
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© 2002 Springer-Verlag Berlin Heidelberg
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Kanayama, T., Ogasawara, H., Kimijima, H. (2002). Quality Control Techniques for Constructing Attractive Corporate Websites: Usability in Relation to the Popularity Ranking of Websites. In: Kontio, J., Conradi, R. (eds) Software Quality — ECSQ 2002. ECSQ 2002. Lecture Notes in Computer Science, vol 2349. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-47984-8_9
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DOI: https://doi.org/10.1007/3-540-47984-8_9
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