Intelligent Awareness in Support of Collaborative Virtual Work Groups

  • Rosa Alarcón
  • David Fuller
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2440)


Collaborative Virtual Work Groups (CVWG) are small groups of people that perform tasks, share responsibilities, goals and decisions but are distanced in terms of space, time and cultures, and maintain their connections through technology. Collaborative Systems support them enabling a shared environment and informing of its state and changes through a mechanism called Awareness. In this paper we argue that these changes and their consequences can be understood in an ontological work context (we call it “semantic awareness”). This approach allows us to infer the relevance of the awareness information and control its delivery. To do so, we determine a user context (location, device, preferences), which allows us to infer the user willingness to be exposed to this information. The mechanism is enabled through a Multi-Agent System (MAS), where an agency represents each user’s perception and actual context. We also present a case study and discuss the obtained results.


Work Context Shared Environment User Context Virtual Team Awareness Information 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2002

Authors and Affiliations

  • Rosa Alarcón
    • 1
  • David Fuller
    • 1
  1. 1.Computer Science DepartmentPontifical Catholic University of ChileSantiagoChile

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