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Communication Flow Expressions in a Notification and Response System

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Technologies for E-Services (TES 2002)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2444))

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Abstract

We introduce communication flow expressions (CFEs), a general technique for specifying the who, how, when and where of communication. CFEs use a three-value logic including some new logical primitives that are useful in supporting communication. CFEs integrate the communication requirements of applications with the communication preferences of users. We describe the first application of CFEs in the Avaya Xui Notification and Response System.

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References

  1. Attention Software, Attention!, http://www.attentionsoftware.com/ .

  2. Rosenberg and Zimmer, “Unified Messaging/Communication,” The Unified View, http://www.unified-msg.com/, July 2001.

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Author information

Authors and Affiliations

  1. Avaya Labs, 233 Mount Airy Road, 07920, Basking Ridge, NJ

    Joann J. Ordille

  2. Avaya, 211 Mount Airy Road, 07920, Basking Ridge, NJ

    Thomas Petsche

Authors
  1. Joann J. Ordille
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  2. Thomas Petsche
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Editor information

Editors and Affiliations

  1. TU Darmstadt, Wilhelminenstr. 7, 64283, Darmstadt, Germany

    Alejandro Buchmann  & Ludger Fiege  & 

  2. Hewlett Packard, 1501 Page Mill road, MS 1142, 94304, Palo Alto, CA, USA

    Fabio Casati

  3. Commerce One, 19191 Vallco Parkway, 95014, Cupertino, CA, USA

    Mei-Chun Hsu

  4. Hewlett Packard, 13264 Glasgow court, 95070, Saratoga, CA, USA

    Ming-Chien Shan

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© 2002 Springer-Verlag Berlin Heidelberg

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Ordille, J.J., Petsche, T. (2002). Communication Flow Expressions in a Notification and Response System. In: Buchmann, A., Fiege, L., Casati, F., Hsu, MC., Shan, MC. (eds) Technologies for E-Services. TES 2002. Lecture Notes in Computer Science, vol 2444. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46121-3_11

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  • DOI: https://doi.org/10.1007/3-540-46121-3_11

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-44110-6

  • Online ISBN: 978-3-540-46121-0

  • eBook Packages: Springer Book Archive

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