Abstract
This paper describes the integration of two different types of support to the coordination of organizational activities. On the one hand, we have network-based Electronic Meeting Systems (EMS) supporting a cooperative coordination effort. On the other hand, we find Personal Digital Assistants (PDA), supporting the individual effort to coordinate. Considering that organizational efficiency and effectiveness requires a high level of fluidity between individual and cooperative coordination efforts, the problem then is how to bring together EMS and PDA. In this paper, we propose a conceptual framework to tackle this problem based on the concept of communication genre and genre system. We also describe a software system we developed to link EMS and PDA. This system was experimented in an organizational environment. The paper concludes with an evaluation of the methodology and proposed solution.
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© 2002 Springer-Verlag Berlin Heidelberg
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Costa, C.J., Antunes, P., Dias, J.F. (2002). Integrating Two Organizational Systems through Communication Genres. In: Arbab, F., Talcott, C. (eds) Coordination Models and Languages. COORDINATION 2002. Lecture Notes in Computer Science, vol 2315. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46000-4_13
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DOI: https://doi.org/10.1007/3-540-46000-4_13
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