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Interfaces for Eliciting New User Preferences in Recommender Systems

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User Modeling 2003 (UM 2003)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2702))

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Abstract

Recommender systems build user models to help users find the items they will find most interesting from among many available items. One way to build such a model is to ask the user to rate a selection of items. The choice of items selected affects the quality of the user model generated. In this paper, we explore the effects of letting the user participate in choosing the items that are used to develop the model. We compared three interfaces to elicit information from new users: having the system choose items for users to rate, asking the users to choose items themselves, and a mixed-initiative interface that combines the other two methods. We found that the two pure interfaces both produced accurate user models, but that directly asking users for items to rate increases user loyalty in the system. Ironically, this increased loyalty comes despite a lengthier signup process. The mixed-initiative interface is not a reasonable compromise as it created less accurate user models with no increase in loyalty.

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Author information

Authors and Affiliations

  1. GroupLens Research Project Department of Computer Science and Engineering, University of Minnesota-Twin Cities, Minneapolis, MN, 55455, USA

    Sean M. McNee, Shyong K. Lam, Joseph A. Konstan & John Riedl

Authors
  1. Sean M. McNee
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  2. Shyong K. Lam
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  3. Joseph A. Konstan
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  4. John Riedl
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Editor information

Editors and Affiliations

  1. School of Information Sciences, Department of Information Science and Telecommunications, University of Pittsburgh, 135 North Bellefield Avenue, Pittsburgh, PA, 15260, USA

    Peter Brusilovsky

  2. Human Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA, 15213, USA

    Albert Corbett

  3. Intelligent Interfaces, Department of Informatics, University of Bari, Via Orabona 4, 70126, Bari, Italy

    Fiorella de Rosis

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© 2003 Springer-Verlag Berlin Heidelberg

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McNee, S.M., Lam, S.K., Konstan, J.A., Riedl, J. (2003). Interfaces for Eliciting New User Preferences in Recommender Systems. In: Brusilovsky, P., Corbett, A., de Rosis, F. (eds) User Modeling 2003. UM 2003. Lecture Notes in Computer Science(), vol 2702. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44963-9_24

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  • DOI: https://doi.org/10.1007/3-540-44963-9_24

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-40381-4

  • Online ISBN: 978-3-540-44963-8

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