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COPLINK Agent: An Architecture for Information Monitoring and Sharing in Law Enforcement

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Intelligence and Security Informatics (ISI 2003)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2665))

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Abstract

In this paper, we report our work on developing and evaluating a prototype system aimed at addressing the information monitoring and sharing challenges in the law enforcement domain. Our system, called COPLINK Agent, is designed to provide automatic information filtering and monitoring functionalities. This system also supports knowledge sharing by proactively identifying officers who are working on the same or similar cases on a real-time basis. To accommodate the mobile needs of law enforcement officers who are constantly in the field, COPLINK Agent can deliver messages through a variety of communications channels including e-mail, pager, and mobile phones. In order to assess the effectiveness of COPLINK Agent, we conducted a pilot user study at the Tucson Police Department. Overall, COPLINK Agent was shown to be an effective tool for improving the effectiveness and efficiency of criminal investigations in crimes such as gang, theft, and fraud.

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Author information

Authors and Affiliations

  1. Department of Management Information Systems, University of Arizona, Tucson, Arizona, 85721

    Daniel Zeng, Hsinchun Chen, Damien Daspit, Fu Shan, Suresh Nandiraju, Michael Chau & Chienting Lin

Authors
  1. Daniel Zeng
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  2. Hsinchun Chen
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  3. Damien Daspit
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  4. Fu Shan
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  5. Suresh Nandiraju
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  6. Michael Chau
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  7. Chienting Lin
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Editor information

Editors and Affiliations

  1. Department of Management Information Systems, University of Arizona, Tucson, AZ, 85721, USA

    Hsinchun Chen , Daniel D. Zeng  & Therani Madhusudan ,  & 

  2. Tucson Police Department, 270 S. Stone Ave., Tucson, AZ, 85701, USA

    Richard Miranda  & Jenny Schroeder  & 

  3. School of Public Administration and Policy, University of Arizona, Tucson, AZ, 85721, USA

    Chris Demchak

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© 2003 Springer-Verlag Berlin Heidelberg

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Zeng, D. et al. (2003). COPLINK Agent: An Architecture for Information Monitoring and Sharing in Law Enforcement. In: Chen, H., Miranda, R., Zeng, D.D., Demchak, C., Schroeder, J., Madhusudan, T. (eds) Intelligence and Security Informatics. ISI 2003. Lecture Notes in Computer Science, vol 2665. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44853-5_21

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  • DOI: https://doi.org/10.1007/3-540-44853-5_21

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-40189-6

  • Online ISBN: 978-3-540-44853-2

  • eBook Packages: Springer Book Archive

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