Abstract
The paper presents a case study dealing with an e-government system specifically designed and implemented for supporting knowledge working metropolitan communities and their internetworking to favour local development, where “local” doesn’t have a bureaucratic meaning (city or county) rather it is centred on the notion of basic economic-productive community upon which the virtual community of the net-economy rests. The system provides knowledge-based services such as information on plans, programs and projects dealing with local development and supports several simultaneously working groups. Each group may access a common board, whereas authorized users may access an advertising service for communication and workflow synchronization, an advanced information retrieval service on relevant web documents and best practices, joint authoring of documents, peer reviewing and access to expert assistance. The first experiences indicate that the interface simplicity has been a key factor for the successful acceptance of the system.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-3-540-35127-6_28
Chapter PDF
Similar content being viewed by others
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
Davenport, T., Prusak, L.,: Working Knowledge. Harvard Business School Press (1998)
iig, K.M.,: Application of Knowledge Management in Public Administration. KRI Inc., Arlington, USA, http://www.krii.com/downloads/km_in_public_admin_rev.pdf (2000)
Dawes, S., Préfontaine, L.,: Delivering Government Services. CACM, N. 1. vol. 46 (2003)
Hovy, E.,: Using an Ontology to Simplify Data Access. CACM, N. 1. vol. 46 (2003)
Castells, M.,: The rise of the Network Society. Blackwell Publisher Okford (1996)
Kolodner, J.,: Case Based Reasoning. Morgan Kaufmann (1995)
IBM: Using the Intelligent Miner for Text. IBM (1999)
Faro, A., Giordano. D., Santoro, C.,: Link based shaping of hypermedia document assisted by a neural agent. Journal of Universal Computer Science, N. 7 vol. 4 (1998)
Herch, W.R.,: Information Retrieval. Springer Verlag (2002)
Faro, A., Giordano. D.,: Concept formation from design cases: why reusing experience and why not. Knowledge Based Engineering Journal N. 7/8 vol. 11 Elsevier Science (1998)
N. F. Noy, et al.,: Creating Semantic Web Contents with Protege-2000. IEEE Intelligent Systems N. 2, vol. 16, 2001..
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Faro, A., Giordano, D., Zinna, S. (2003). A Knowledge Management Environment for Knowledge Working Communities Fostering Local Development. In: Wimmer, M.A. (eds) Knowledge Management in Electronic Government. KMGov 2003. Lecture Notes in Computer Science, vol 2645. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44836-5_26
Download citation
DOI: https://doi.org/10.1007/3-540-44836-5_26
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40145-2
Online ISBN: 978-3-540-44836-5
eBook Packages: Springer Book Archive