Skip to main content

Supporting Knowledge Management in University Software R&D Groups

  • Conference paper
  • First Online:
Advances in Learning Software Organizations (LSO 2001)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2176))

Included in the following conference series:

Abstract

One important success factor for Software Research and Development organizations is their ability to systematically manage knowledge and information. Based on our experiences, we examine the specific characteristics and the activities that need knowledge-based support in software R&D organizations in academic environments. A tailored KM solution is outlined considering knowledge content, process, organization and technical infrastructure. The approach is currently being established and evaluated in the context of an international research project.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. K.-D. Althoff et al. Systematic Population, Utilization, and Maintenance of a Repository for Comprehensive Reuse. In G. Ruhe, F. Bomarius (eds.) Learning Software Organizations. Springer Verlag, 2000.

    Google Scholar 

  2. A. Abecker, S. Decker. Organizational Memory: Knowledge Acquisition, Integration, and Retrieval Issues. Proc. of the Workshop on Expertsystems, Germany, 1999.

    Google Scholar 

  3. A. Abecker et al. Toward a Technology for Organizational Memories. IEEE Intelligent Systems, 13(3), June 1998.

    Google Scholar 

  4. M.S. Ackerman, T. W. Malone. Answer Garden: A Tool for Growing Organizational Memory. Proc. of the Conference on Office Information Systems, Cambridge, MA, 1990.

    Google Scholar 

  5. V. R. Basili, G. Caldiera, H. D. Rombach. Experience Factory. In John J. Marciniak, ed., Encyclopedia of Software Engineering, vol.1, pp. 528–532. John Wiley & Sons, 1994.

    Google Scholar 

  6. V.R. Basili, M. Lindvall, P. Costa. Implementing the Experience Factory Concepts as a Set of Experience Bases. Proc. of the 13th International Conference on Software Engineering and Knowledge Engineering, Argentina, 2001.

    Google Scholar 

  7. A. Birk, F. Kröschel. A Knowledge Management Lifecycle for Experience Packages of Software Engineering Technologies. G. Ruhe, F. Bomarius (eds.) Learning Software Organizations. Springer Verlag, 2000.

    Google Scholar 

  8. The Cyclops Project (http://www.inf.ufsc.br/cyclops)

  9. T. H. Davenport, L. Prusak. Working Knowledge-How Organizations Manage What They Know. Harvard Business School Press, 1998.

    Google Scholar 

  10. P. F. Drucker. The Post-Capitalist Society. Butterworth-Heinemann Ltd., 1993.

    Google Scholar 

  11. C. Gresse von Wangenheim, D. Lichtnow, A. von Wangenheim. A Hybrid Approach for Corporate Memory Management Systems in Software R&D Organizations. Proc. of the 13th Int. Conference on Software Engineering and Knowledge Engineering, Argentina, 2001.

    Google Scholar 

  12. C. Gresse von Wangenheim, A. Bortolon, A. von Wangenheim. A Hybrid Approach for the Management of FAQ Documents in Latin Languages. Proc. of the 4th Int. Conference on Case-Based Reasoning, Vancouver, Canada, 2001.

    Google Scholar 

  13. C. Gresse von Wangenheim, C. Tautz. Summary of the Workshop on Practical Case-Based Reasoning Strategies for Building and Maintaining Corporate Memories at the 3. Int. Conference on Case-Based Reasoning, Germany, 1999.

    Google Scholar 

  14. IKnow (http://www.knowlix.com/products/iknow.htm).

  15. KnowledgeX (http://www-3.ibm.com/software/swprod).

  16. D.A. Kolb. Experiential Learning. Prentice Hall, 1984.

    Google Scholar 

  17. J. Laffey, R. Machiraju, R. Chandhok. Integrated Support and Learning Systems for Augmenting Knowledge Workers. Proc. of the World Congress on Expert Systems, Orlando, FL, 1991.

    Google Scholar 

  18. I. Nonaka, T. Takeuchi. The Knowledge-Creating Company. Oxford University Press, Cambridge, UK, 1995.

    Google Scholar 

  19. D. O’Leary. Knowledge Management Systems: Converting and Connecting. IEEE Intelligent Systems, May/June 1998.

    Google Scholar 

  20. C.K. Prahalad, G. Hamel. The Core Competence of the Corporation. Harvard Business Review, 68(3), May 1990.

    Google Scholar 

  21. G. Ruhe, F. Bomarius (eds.) Learning Software Organizations, Springer Verlag, 2000.

    Google Scholar 

  22. RetrievalWare.(http://www.excalib.com/products/rw/index.shtml).

  23. P. Senge. The Fifth Discipline. Currency Doubleday, 1990.

    Google Scholar 

  24. K.M. Wiig, R. de Hoog, R. van der Spek. Supporting Knowledge Management: A Selection of Methods and Techniques. Expert Systems with Applications, 13(1), 1997.

    Google Scholar 

  25. K. M. Wiig. Knowledge Management: Where did it come from and where will it go?, Expert Systems with Applications, 13(1), 1997.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2001 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

von Wangenheim, C.G., Lichtnow, D., von Wangenheim, A., Comunello, E. (2001). Supporting Knowledge Management in University Software R&D Groups. In: Althoff, KD., Feldmann, R.L., Müller, W. (eds) Advances in Learning Software Organizations. LSO 2001. Lecture Notes in Computer Science, vol 2176. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44814-4_7

Download citation

  • DOI: https://doi.org/10.1007/3-540-44814-4_7

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-42574-8

  • Online ISBN: 978-3-540-44814-3

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics