Engineering Experience Base Maintenance Knowledge

  • Markus Nick
  • Klaus-Dieter Althoff
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2176)


The value of a corporate information system such as an experience base tends to degrade with time. To keep the value of such a system, maintenance is an essential. Maintenance should not simply happen ad-hoc but systematically and based on specific maintenance knowledge. As a jump-start for maintenance, maintenance knowledge should be available right from the start of continuous operation. This paper describes how to systematically develop (“to engineer”) such maintenance knowledge during buildup of the corporate information system.


Measurement Plan Organizational Memory Maintenance Policy Balance Scorecard Industrial Project 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2001

Authors and Affiliations

  • Markus Nick
    • 1
  • Klaus-Dieter Althoff
    • 1
  1. 1.Fraunhofer Institut Experimentelles Software Engineering (IESE)KaiserslauternGermany

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