Abstract
This paper highlights ideas and experiences of the ADVISOR approach to increase process awareness among employees. ADVanced Instruction Technologies for Services ORganisations aim to look at learning and training from a process point of view. Whereas training is often somewhat detached from daily business here knowledge and skill acquisition within the business processes is emphasised. A front-end information system was built with a business process management software toolkit by adapting the toolkit to the needs of e-learning and knowledge management. Employees are presented customised views on process chains which are enriched with target specific information and learning objects. It is argued that ADVISOR can substantially support the introduction of new software and other change projects in an organisation.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Zucchermaglio, C., S. Bagnara, et al., (eds.): Organizational Learning and Technological Change. NATO ASI Series F. Springer-Verlag, Berlin Heidelberg New York (1995)
Heisig, P.: Business Oriented Knowledge Management-Methode zur Verknüpfung von Wissensmanagement und Geschäftsprozessgestaltung. WM 2001. Electronic publication, Baden-Baden, Germany (2001)
Junginger, S., Kühn, H., Strobl, R., Karagiannis, D.: Ein Geschäftsprozess-management-Werkzeug der nächsten Generation-ADONIS: Konzeption und Anwendungen. Wirtschaftsinformatik, 42 (2000) 5, 392–401.
Nonaka, I. amp; Takeuchi, H.: The Knowledge creating company. Oxford University Press, Oxford. (1995)
Müller-Ettrich, G.: Objektorientierte Prozessmodelle: UML einsetzen mit OOTC, VModell, Objectory. Addison Wesley Longman, Bonn Reading, MA (1999)
Wharton, C., J. Riemann, et al.: The Cognitive Walkthrough Method: A practicioner’s guide. In: J. Nielsen and R. L. Mack (eds.): Usability inspection methods. John Wiley & Sons, New York (1994) 105–140
Zangwill, W. I. and P. B. Kantor: Toward a Theory of Continuous Improvement and the Learning Curve. Management Science, 44 (1998) 7, 910–920
Ruessmann-Stoehr, C., Herrmann, D., Glaubitz, G., Klug, A., Seibt, H., Wienkamp, H. (eds.): Seminare auf dem Prüfstand: Ein Qualitaetsmanagement-System für wirtschaftspsychologische Trainings (einschliesslich zertifiziertem Beispiel-Handbuch nach ISO-9001). In: Pabst, Lengerich, (eds.): Sektion Arbeits-, Betriebs-und Organisationspsychologie im Berufsverband Deutscher Psychologinnen und Psychologen. (2000)
Süß, C., Freitag, B., Brössler, P.: Metamodeling for Web-Based Teachware Management. In: P.P Chen, D.W. Embley, J. Kouloumdijan, S.W. Liddle and J.F. Roddick: Proc. Intl. WWWCM’99, Paris. Springer-Verlag, Berlin Heidelberg New York (1999)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2001 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Starkloff, P., Pook, K. (2001). Process-Integrated Learning: The ADVISOR Approach for Corporate Development. In: Althoff, KD., Feldmann, R.L., Müller, W. (eds) Advances in Learning Software Organizations. LSO 2001. Lecture Notes in Computer Science, vol 2176. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44814-4_14
Download citation
DOI: https://doi.org/10.1007/3-540-44814-4_14
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-42574-8
Online ISBN: 978-3-540-44814-3
eBook Packages: Springer Book Archive