Contexts of KM Based SPI: The Case of Software Design Experience Reuse
In this paper we will address some contextual issues related knowledge management based software process improvement (SPI). The research question emerged during the practical case study is what are the contexts of knowledge-based SPI and, furthermore, how to take them into account when planning improvements. By context we mean complex set of organisational structures, engineering and supportive processes, products, and relationships between them. We will first describe the case that provided us data for building the context model. We will then continue by illustrating and analysing the model from two viewpoints: the inner and the outer context. At the end of the paper we will draw conclusions and general remarks from the work done so far.
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